CX Applications
SCM Applications
ERP Applications
Technology/OCI
HCM Applications
Sales
CPQ
E-Commerce
Incentive Compensation
Subscription Management
Field Service
B2C Service
Fusion service
Marketing

Sales

Oracle CX Sales is a comprehensive Cloud-based CRM offering the full range of classic CRM capabilities — enhanced with AI-driven insights, performance management, intelligent planning, and powerful data management. – Built on Oracle’s Fusion platform, CX Sales integrates seamlessly with other Oracle tools and connects easily with third-party systems. When combined with Oracle B2B Service, it delivers a unified platform that empowers your teams to manage sales and service together, supporting your customers from first engagement through to long-term success.

Sales

CPQ

Oracle CPQ (Configure, Price, Quote) enhances the customer experience in three key ways: intelligent configuration for complex products and orders — guided by AI; globally managed pricing catalogues and discount structures; and a streamlined quoting engine that reduces turnaround times from days or weeks to just hours or minutes.

By optimising every step of the selling process with AI-driven automation, Oracle CPQ empowers you to deliver what customers expect — faster quoting, simplified transactions, and highly configurable self-service experiences that elevate satisfaction and drive revenue growth.

CPQ

E-Commerce

Oracle Commerce is a cloud-native eCommerce platform designed for advanced B2B experiences, combining robust functionality with intelligent automation. With extensive out-of-the-box features and multisite capability, it provides everything you need in a modern, data-driven eCommerce SaaS solution.

Built on the Oracle Fusion platform, Oracle Commerce integrates seamlessly with Oracle’s Supply Chain Management applications. AI-enhanced data visibility ensures critical insights across Order Management, Inventory Management, and Product Hub/PIM — empowering organisations to deliver more connected, responsive, and scalable commerce experiences.

E-Commerce

Incentive Compensation

Oracle Incentive Compensation uses intelligent automation to optimise and streamline sales commission processes — reducing errors, increasing transparency, and elevating seller performance. It replaces manual spreadsheets with real-time visibility, precise payouts, and configurable plan management enhanced by AI insights.

Available as a standalone solution or integrated with any CRM or ERP, it connects data across systems to model “what-if” scenarios, forecast outcomes, and align rewards with strategic goals. By modernising compensation management through data intelligence and automation, organisations can boost engagement, improve forecasting accuracy, and drive sales effectiveness — empowering teams to focus on performance, not administration.

Incentive Compensation

Subscription Management

Oracle Subscription Management connects your CRM and back-office systems through an AI-enabled platform that unifies the management of subscriptions, contracts, renewals, and upgrades. It integrates seamlessly into your wider system architecture to deliver real-time visibility and operational efficiency.

Drive new revenue streams by enabling recurring orders for spare parts and consumables, while simplifying contract, billing, and revenue management. With intelligent automation and predictive insights, Oracle Subscription Management empowers you to optimise subscription lifecycles, improve retention, and support a consistent, data-driven customer experience.

Subscription Management

Field Service

Oracle Field Service is an AI-powered management solution designed to coordinate and optimise your in-field teams, maximising the productivity and responsiveness of your mobile workforce.

With predictive intelligence, it accurately forecasts staffing needs, enhances workload planning, and dynamically automates scheduling and routing. Adaptive automation ensures resources are utilised effectively, while real-time insights keep your teams informed, equipped, and on schedule for every job.

By combining AI precision with operational agility, Oracle Field Service enables faster resolutions, reduced costs, and consistently exceptional customer experiences.

Field Service

B2C Service

Oracle B2C Service is an AI-driven Service Desk solution providing a secure, reliable, and scalable cloud environment for every customer interaction. With capabilities such as Digital Assistant, Live Chat, Video Chat, and Messaging, it ensures customers receive responsive, personalised support through their preferred channels.

Powered by adaptive intelligence and native integration with Oracle Intelligent Advisor, the platform delivers consistent, auditable, and context-aware guidance across all touchpoints. By combining automation with human engagement, Oracle B2C Service helps organisations enhance efficiency, resolve issues faster, and build lasting customer trust.

B2C Service

Fusion service

Oracle Fusion Service is an AI-enabled solution built for B2B interactions, unifying applications, data, and capabilities to deliver effortless self-service, agent-assisted, and field service experiences.

As a key component of Oracle’s Fusion platform, it enables seamless expansion across the customer lifecycle, providing a complete 360-degree view when combined with other Fusion solutions such as Oracle CX Sales. With integrated data intelligence and predictive automation, Fusion Service connects effortlessly with tools like Oracle Digital Customer Service and Intelligent Advisor — empowering organisations to deliver consistent, proactive, and personalised support across every channel.

Fusion service

Marketing

Oracle Eloqua is an AI-powered Marketing Automation platform that combines classic capabilities such as advanced scheduling, campaign management, and configurable email dashboards with intelligent analytics that reveal deeper customer insights.

By connecting Eloqua across eCommerce, CRM, and Service systems, and more, marketers can create cohesive, data-led customer journeys. Predictive personalisation and adaptive automation ensure campaigns reach audiences at the right time, in the right way — maximising engagement and lead generation while delivering meaningful, consistent experiences that strengthen customer relationships.

Marketing
Order Managment
Product Hub/PIM
Product Development
Inventory Management
Manufacturing
Service Logistics
Maintenance
Procurement

Order Managment

Oracle Order Management is an AI-enabled, omnichannel order-to-cash solution that helps organisations boost profit margins, enhance customer service, and accelerate order execution with intelligent orchestration and automation.

As part of Oracle’s Fusion platform, Order Management seamlessly integrates with a wide range of enterprise applications, enabling real-time data flow and predictive insight across operations. The result is a connected, adaptive, and streamlined lead-to-cash ecosystem — empowering businesses to deliver accuracy, speed, and efficiency from order creation through to fulfilment.

Order Managment

Product Hub/PIM

Oracle Product Hub serves as the enterprise-wide single source of truth for all product data, enhanced with AI-driven data management that accelerates accuracy and consistency across the organisation. It integrates seamlessly with your e-commerce portals and key enterprise systems, such as PLM, to enable faster product launches, efficient omnichannel commerce, and an enhanced customer experience.

Natively connected with Oracle SCM Cloud, Product Hub leverages intelligent automation for data consolidation, enrichment, governance, and sharing — ensuring every product record remains complete, compliant, and ready to power digital growth.

Product Hub/PIM

Product Development

Oracle Product Development Cloud (PD) accelerates innovation with AI-powered design intelligence, enabling faster, more efficient, and collaborative product development and launch cycles. Its advanced change management system governs modifications to product structures through controlled workflows and automated approvals, ensuring accuracy before updates are released.

With predictive insights and real-time tracking, Product Development offers full visibility into the evolution of every product — from initial design to launch. By combining intelligent automation with transparent change control, organisations can reduce cycle times, enhance collaboration, and bring high-quality products to market more quickly.

Product Development

Inventory Management

Oracle Inventory Management delivers end-to-end visibility across material movement within your organisation and throughout your global supply network. Powered by AI and intelligent automation, it accelerates order fulfilment while streamlining and controlling every aspect of inventory operations.

Dynamic dashboards provide real-time insight into internal and external material flows, supported by predictive optimisation and data intelligence. Flexible and automated counting processes strengthen supply chain transparency and responsiveness — enabling faster decisions, reduced errors, and improved customer satisfaction. Oracle Inventory Management empowers organisations to maintain accuracy, agility, and control across every stage of their inventory lifecycle.

Inventory Management

Manufacturing

Oracle Manufacturing Cloud delivers an AI-enhanced solution that streamlines and elevates efficiency across Discrete, Process, and Mixed-Mode manufacturing. Its intuitive interface simplifies the definition and management of production processes across every product line, enabling greater agility and consistency.

By combining intelligent automation with predictive analytics, Oracle Manufacturing Cloud accelerates order fulfilment through native integration with Oracle Order Management and other SCM applications. Real-time data visibility allows manufacturers to monitor costs and variances by plant, identify root causes, and continuously optimise operations — driving faster response times, higher quality, and more resilient production performance.

Manufacturing

Service Logistics

Oracle Service Logistics unifies Oracle Service, Field Service, and Supply Chain applications into a single intelligent ecosystem that supports every aspect of your field operations.

Powered by machine learning and predictive orchestration, it bridges the gap between engineers and depots — allowing technicians to order, receive, transfer, and reserve parts with precision. Embedded analytics provide real-time visibility of service requests across all channels, ensuring in-field engineers, contact centre agents, and back-office teams remain seamlessly connected to deliver faster resolutions and higher first-time-fix rates.

Service Logistics

Maintenance

Oracle Maintenance Cloud optimises both corrective and preventive maintenance operations, providing a complete, real-time view of every asset — including its performance history, meters, and hierarchy.

Using AI and IoT intelligence, the platform delivers predictive and prescriptive maintenance capabilities that help prevent unplanned downtime before it occurs. Embedded analytics identify emerging issues, recommend optimal repair windows, and coordinate maintenance schedules automatically. By combining connected data with intelligent automation, Oracle Maintenance Cloud enables organisations to extend asset life, reduce operational costs, and maintain peak efficiency across all facilities.

Maintenance

Procurement

Oracle Procurement Cloud delivers a unified, end-to-end solution for managing Source-to-Settle operations. It simplifies purchasing through intuitive, guided experiences that encourage adoption and compliance across the organisation.

By combining automation with predictive intelligence, the platform enhances strategic sourcing, strengthens supplier collaboration, and optimises spend visibility. Machine learning continuously refines supplier performance insights and purchasing recommendations, helping teams identify opportunities for cost savings and risk reduction. With smarter sourcing decisions and streamlined workflows, Oracle Procurement Cloud empowers organisations to improve efficiency, reduce costs, and drive greater profitability.

Procurement
Receivables
Payables
General Ledger
Cash Management
Fixed Assets

Receivables

Oracle Receivables streamlines the daily management of accounts receivable operations, delivering a connected, intelligent framework for customer billing, payments, and revenue processes.

Through embedded analytics and AI, it enhances accuracy in revenue recognition, automates reconciliation, and improves cash flow forecasting. Real-time data intelligence provides complete visibility of outstanding balances and customer transactions, enabling finance teams to respond proactively to changing conditions. By uniting automation with strategic insight, Oracle Receivables helps organisations maintain financial accuracy, strengthen compliance, and accelerate the order-to-cash cycle

Receivables

Payables

Oracle Payables delivers complete visibility and control over accounts payable transactions across currencies, tax regimes, and future-dated payments. It combines automation with AI-powered data intelligence to improve accuracy, ensure compliance, and streamline payment cycles.

Predictive analytics and embedded intelligence help finance teams manage cash flow more effectively, identify anomalies early, and strengthen supplier relationships. By instilling fiscal discipline and improving operational efficiency, Oracle Payables enables organisations to protect margins, reduce manual effort, and maintain financial agility in a fast-moving global environment.

Payables

General Ledger

Oracle General Ledger is a fast, scalable financial management solution that delivers real-time visibility into performance and results. It leverages AI and intelligent automation to streamline financial processing, capable of importing and posting millions of journal lines per hour with precision and speed.

Embedded analytics and predictive intelligence provide continuous insight into business performance, helping finance leaders identify trends, ensure compliance, and make data-informed decisions. With automation at its core, Oracle General Ledger enables organisations to strengthen control, improve accuracy, and enhance profitability.

General Ledger

Cash Management

Oracle Cash Management empowers organisations to manage and control the entire cash cycle with precision and agility. As part of the Oracle Cloud Fusion platform, it combines AI and intelligent automation to enhance forecasting accuracy and improve decision-making at scale.

With predictive cash forecasting and data-led insights, finance teams can monitor bank activity, optimise liquidity, and control cash positions in real time. Configurable dashboards and analytical work areas simplify cash analysis and future requirements planning, giving organisations full visibility and control over their global cash operations.

Cash Management

Fixed Assets

Oracle Fixed Assets streamlines the complete asset lifecycle — from additions and adjustments to retirements and depreciation — giving finance teams a unified, real-time view of capital resources across the enterprise. Leveraging AI-assisted analytics, it simplifies asset accounting, enhances audit accuracy, and reduces the administrative burden of managing high-value investments.

Through adaptive automation and predictive insights, Oracle Fixed Assets helps optimise utilisation and extend asset longevity. Integrated seamlessly with core financial systems, it standardises accounting rules and automates key workflows — maximising the return on every asset while strengthening operational control.

Fixed Assets
Infrastructure
Database
Integrations
DevOps
Custom Apps
AI services

Infrastructure

Oracle Cloud Infrastructure (OCI) provides a secure, high-performance platform for applications, data, and AI. Enigen delivers end-to-end OCI services—from implementation and optimisation through to a fully managed service—so you can focus on business outcomes.

Infrastructure

Database

Oracle Database provides a resilient, scalable foundation for enterprise data, supporting real-time insights, advanced analytics, and AI-driven innovation. 

Database

Integrations

Oracle Integration Cloud (OIC) is a scalable integration platform that connects applications, data, and processes across the enterprise, enabling seamless automation and real-time business workflows.

Integrations

DevOps

Oracle DevOps leverages OCI, OKE, and CI/CD pipelines to streamline application delivery, enabling faster releases, automated workflows, and scalable cloud-native development.

DevOps

Custom Apps

Oracle custom applications are built using platforms like APEX and Visual Builder, enabling organisations to rapidly develop scalable, cloud-native applications tailored to their business needs.

Custom Apps

AI services

OCI AI Services provide prebuilt and custom AI capabilities for language, vision, and data, enabling organisations to embed intelligence into applications and automate decision-making at scale.

AI services
Oracle Human Capital Management (HCM)
Core HR
Talent Management
Workforce Management
Payroll Management
HCM Analytics

Oracle Human Capital Management (HCM)

Oracle Human Capital Management (HCM) is a comprehensive cloud-based solution designed to manage the entire employee lifecycle. It enables organisations to streamline HR processes, elevate employee experiences, and make smarter, data-informed decisions through automation and AI.

Key features of Oracle HCM include Core HR, Talent Management, Workforce Management, Payroll Management, and HCM Analytics — all unified on a single platform. With predictive insights and adaptive intelligence, Oracle HCM helps organisations attract and retain top talent, optimise workforce performance, and align people strategy with business goals.

Oracle Human Capital Management (HCM)

Core HR

Effectively manage a global workforce with a unified, cloud-based system that leverages AI and data intelligence to streamline HR operations. Plan, manage, and optimise global people processes using a single, trusted source of workforce data.

Deliver better decision-making and more personalised employee experiences through predictive insight and adaptive workflows that scale and localise effortlessly — ensuring consistency, compliance, and efficiency across the organisation.

Core HR

Talent Management

Manage the full talent lifecycle — from sourcing and recruitment to onboarding, performance, career development, and succession planning — all within a single, connected platform.

Powered by AI and predictive insight, Oracle Talent Management helps identify, attract, and retain top performers through skills intelligence and adaptive recommendations, ensuring the right talent is always aligned with business goals.

Talent Management

Workforce Management

Supports scheduling, time tracking, and labour analytics, using AI and predictive insight to optimise productivity and manage labour costs effectively.

Workforce Management

Payroll Management

Simplifies payroll processes through a configurable, AI-supported solution fully unified with Oracle Fusion Cloud HCM. Ensures accurate, timely compensation, maintains compliance with tax regulations, and reduces administrative effort for HR teams across industries and company sizes.

Payroll Management

HCM Analytics

Empowers HR professionals to leverage AI and data intelligence to make informed decisions, monitor key performance indicators, and evaluate the impact of HR initiatives.

HCM Analytics
NEWS

Enigen Webinar: Creating Powerful Fusion AI Agents with 3rd Party Data

September 17, 2026

See Fusion agents pull live 3rd party data in action — plus what agentic apps unlock next.

Date: Tuesday 20th October

Time: 9:00am-10:00am

Location: Online

AI Agents in Oracle Fusion are only as powerful as the data behind them. This webinar moves beyond the basics of Fusion AI Agents into what’s next: agentic apps, and connecting your agents to the data sources that make them genuinely useful.

 

Agenda:

What we’ll cover

A quick recap

Where we left off – a look back at Fusion AI Agent Studio, what it unlocks, and how this webinar takes things further.

Enigen’s Fusion agents in action, connected to 3rd party data

How we’ve built and deployed AI agents across Oracle Fusion – and how to connect them to data sources outside Fusion, where the real value sits.

Includes a live demo of agents pulling in 3rd party data.

Fusion Agentic apps: what’s next

Moving from single-task AI agents to agentic apps that work across your tech stack.

Customer spotlight: Softcat

What Softcat are doing with their own AI agents – real-world lessons from outside the Oracle ecosystem.

Q&A

 

Why attend

Fusion AI Agents got you started. Agentic apps and 3rd party data are where the next wave of value is. Join Enigen’s Oracle Fusion AI specialists to see how to get there.

Speakers:

Ambra Manly 

Oracle Fusion AI Analyst, Enigen.

Vishala Vuppuluri

Oracle Fusion AI Consultant, Enigen.

Dave Simmons

Senior Business Change Manager

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