Distributors are facing increasing pressures both from customer demands and impacted supply chains. Customers are expecting an increasingly tailored experience from their distribution partners, as well as low-level visibility into the entire supply chain to meet their ESG requirements. These challenges, coupled with the global supply chain issues continuing to effect organisations in most sectors, mean many distributors are struggling to keep up.
Deploying supply chain technology that can support distributors in the visibility of their own stock and warehousing, as well as that of their suppliers, can be an invaluable tool to support continued operation. This technology can be built into sophisticated digital customer portals, from which customers can self-serve products, services, and business-critical information, automating time-intensive sales tasks and customer service queries.
Distributors deal with tight margins, and therefore it’s also essential to
have critical finance-management tools at your disposal, giving you full visibility into your financial results and allowing you to manage your margins while continuing to offer the best possible experience to your customers.
We support our distribution clients to automate, digitise, and create visibility into otherwise opaque systems. Reimagining what it means to deliver top-class customer service in distribution and channel sales, while simultaneously improving efficiency and revenue.