CX Applications
SCM Applications
ERP Applications
Tech
Sales
CPQ
E-Commerce
Content
Subscription Management
Field Service
Service
Marketing

Sales

Oracle CX Sales is a comprehensive Cloud-based CRM offering a full range of classic CRM features, further enhanced with additional capability through Artificial Intelligence, Performance Management, Planning, and extensive data management power.

Sitting on Oracle’s Fusion platform, Oracle CX Sales natively integrates with a whole host of other Oracle tools, while also being simple to integrate with systems from other vendors. CX Sales is often deployed with it’s direct counterpart, Oracle B2B Service, to offer support for your customers from a single platform within your CRM.

Sales

CPQ

Oracle CPQ (Configure, Price, Quote) allows you to give your clients a superior customer experience in three crucial ways; self-served or salesperson-led configuration for complex products and orders; global pricing catalogues and discount levels which are centrally managed; and a streamlined quoting system that can speed quoting times up from days or weeks to hours or minutes.

By offering a solution that optimises your selling process, you can give customers what they are asking for; faster quoting, simpler transactions and configurable products, self-service, and a better customer experience.

CPQ

E-Commerce

Oracle Commerce is a cloud-native eCommerce platform with a full scope of capability for B2B commerce experiences. With extensive out-of-the-box features and multisite functionality, Oracle Commerce offers everything you need in a modern eCommerce SaaS platform.

Sitting on the Oracle Fusion platform, Oracle Commerce easily integrates with Oracle’s extensive Supply Chain Management applications. This allows crucial data points to be easily accessible within the platform, supporting visibility across Order Management, Inventory Management, Product Hub/PIM, and more.

E-Commerce

Content

Oracle Content Management enables your business to easily create, syndicate, and distribute consistent content across digital channels; whether that be marketing automation, social, web, mobile app, or any other common digital platform. CX Content is a centralised content management system (CMS) offering full digital asset management (DAM) with site-building capabilities.

Create content and videos, deliver across multiple channels, and standardise your digital media; whether locally, regionally, or globally. Support your teams with a single source of truth for all of your digital assets that can be centrally managed or collaboratively contributed to.

Content

Subscription Management

Oracle Subscription Management allows you to connect your CRM and back-office, allowing you to manage subscriptions, contracts, renewals, and upgrades through a single platform which can integrate directly into your wider system architecture.

Develop new revenue streams by creating recurring orders for spare parts and consumable products, or simplify the management of contracts, billing, and revenue across all of your existing subscriptions.

Subscription Management

Field Service

Oracle Field Service is a service management solution that supports you to coordinate all of your in-field service teams, maximising the efficiency of your mobile workforce.

Field Service allows you to accurately predict staffing needs, with improved forecasting and workload management goals, optimise your resource utilisation, and intelligently automate scheduling and routing. Ensure your teams are scheduled, routed, and equipped correctly for every job.

Field Service

Service

Oracle B2C Service is a powerful service desk solution providing innovate and immediate ways to service customers through whichever channel they prefer. Unifying customer data across all platforms they choose to interact with your business in, customers will always receive a more personalised service through Oracle B2C Service.

Features like Digital Assistant, Live Chat, Video Chat, Messaging and more ensures that customers are supported in the way they want to be supported, and allows your agents to maximise their ability to support them. Functionality like Oracle Intelligent Advisor offer intuitive ways to route minor issues away from the service desk, allowing your service team to spend more time on key issues.

Service

Marketing

Oracle Eloqua is a top-of-the-range Marketing Automation platform, offering all of the classic Marketing Automation features such as advanced scheduling, campaign management, and a configurable email development dashboard, while revealing more about your customers through in-depth BI.

Connect your marketing automation platform across eCommerce, CRM, Service and more to offer the most personalised experience possible. Deliver campaigns at the right time, in the right way, to maximise lead-building opportunities while keeping the customer happy with what they receive from you.

Marketing
Order Managment
Product Hub/PIM
Product Development
Inventory Management
Manufacturing
Service Logistics
Maintenance
Procurement

Order Managment

Oracle’s omnichannel order-to-cash solution, Oracle Order Management, is a dynamic tool which supports organisations to increase profit margins, improve customer service, and move faster on order execution.

Being part of Oracle’s Fusion platform allows Order Management to natively integrate with a whole host of other enterprise applications, creating the most well-connected and streamlined lead-to-cash system in the market.

Order Managment

Product Hub/PIM

Product Hub serves as the Enterprise-wide single source of truth for products and their relevant data. Integrating seamlessly with your eCommerce portal, as well as key enterprise systems such as PLM. With Product Hub, you get faster product launches, efficient omni- channel commerce, and superior customer experience.

Oracle Product Hub is natively integrated with other Oracle SCM Cloud products and offers rich capabilities around data consolidation, data cleansing, data governance, and data sharing.

Product Hub/PIM

Product Development

Oracle Product Development Cloud (PD) provides faster, more efficient, and collaborative product development and launch processes. It provides a robust change management system to control the modifications in a product and it’s structure by enabling the approval of change orders before the changes are published.

Product Development gives complete visibility of the evolution of your products by tracking their iterations, allowing you to have full visibility of your product’s development history and supporting changes for faster launch and change periods.

Product Development

Inventory Management

Oracle Inventory Management gives complete visibility of the material movement in your company and across your global supply networks. It provides faster order fulfilment by automating, streamlining, and controlling inventory operations.

Oracle Inventory Management’s dashboards provides substantial visibility into all material movements across your internal and external locations. It provides easy and flexible inventory counting processes which hypercharge your ability to have more robust supply chain visibility systems – benefitting you, and your customers.

Inventory Management

Manufacturing

Oracle Manufacturing Cloud offers a robust solution which streamlines and improves the efficiency of Discrete, Process, or Mixed-Mode manufacturing. It provides a quick and user-friendly UI for defining the manufacturing processes of all the products in your supply lines.

Crucially, Oracle Manufacturing Cloud reduces the time taken in fulfilling your Sales Orders by leveraging its native integration with Oracle Order Management and other Oracle SCM applications. This allows you to effectively monitor the manufacturing costs and variances by plant, and determine root causes for cost variations.

Manufacturing

Service Logistics

Oracle Service Logistics connects Oracle Service and Oracle Field Service with Oracle Supply Chain modules to provide an end-to-end solution to support your Field Service teams.

Oracle Service Logistics connects the gap between engineer and depot, enabling your field service technicians to easily order, receive, transfer, and reserve parts for their trunk stock, ensuring they always have the right parts. Oracle Service Logistics also provides complete visibility of Service requests raised across all sources, ensuring your in-field engineers and agents are always connected and in communication with your desk-based service teams.

Service Logistics

Maintenance

Oracle Maintenance Cloud streamlines the corrective and preventive maintenance operations of your organisation. It provides a 360-degree view of your assets, including full visibility of its maintenance, meters, and hierarchy.

Powered by advance technologies like IoT cloud and Machine learning to provide Predictive Maintenance and Prescriptive Maintenance capabilities, Oracle Maintenance Cloud helps you to avoid unplanned down-time.

Maintenance

Procurement

Oracle Procurement Cloud is an integrated end-to-end solution for managing your Source-to-Settle operations. It simplifies the buying process for your employees, and maximises user adoption with a consumer-like, guided experience.

Oracle Procurement Cloud automates business processes, enables strategic sourcing, improves supplier relationship management and simplifies buying resulting in lower risk, improved savings, and greater profitability.

Procurement
Receivables
Payables
General Ledger
Cash Management
Fixed Assets

Receivables

Oracle Receivables supports the day-to-day running and maintaining of accounts receivable operations, including a host of services to support customer billing and payment actions; revenue recognition and changes; accounts receivable balances, and reconciliation to your General Ledger.

Receivables

Payables

Oracle Payables ensures you can view and report on your accounts payable transactions across foreign-currency, global tax regimes, and future-dated payments. A comprehensive payables system, Oracle Payables can improve margins, instil corporate fiscal discipline, and optimise business relationships with a streamlined payables system.

Payables

General Ledger

Oracle General Ledger is a fast and scalable general ledger application, providing tools for real-time visibility into your financial results. It automates financial processing; importing and posting up to 42 million journal lines per hour.

A comprehensive financial management solution, Oracle General Ledger supports you to meet financial compliance and improve your bottom line.

General Ledger

Cash Management

Oracle Cash Management ensures you can efficiently and effectively manage and control your cash cycle. Part of the Oracle Cloud Fusion platform, it provides flexible and comprehensive cash forecasting at an enterprise level.

Oracle Cash Management comprehensively supports the managing of bank account activity and controlling of cash positions, enabling you to simply analyse cash positions and forecast cash requirements through configurable dashboards, reports, and work areas.

Cash Management

Fixed Assets

Oracle Fixed Assets supports across 4 central business processes; retirements, adjustments, additions, and depreciation. Simplifying asset management and accounting complexities, it reduces the cost of asset ownership with a full view of all assets across the organisation.

Oracle Fixed Assets simplifies the management of your largest capital investments, integrating into major financial systems, automating business flows and centralising accounting rules, maximising the return on your global assets.

Fixed Assets
Integration
VBCS
APEX

Integration

Oracle Integration Cloud is an incredibly effective platform from which to manage all non-native (i.e. 3rd party) integrations across applications, allowing you to connect both cloud and on-premises applications from a wide range of vendors.

Oracle Integration Cloud utilises a range of pre-built application adapters and process flows, in conjunction with a point-and-click visual designer, to simplify the creation of integrations between both on-premises and cloud applications.

This extensive library of dedicated pre-built adapters provides a time-efficient, secure and scalable method of connecting everything from Enterprise level technologies, such as Oracle HCM, Oracle CX, SalesForce & SAP, down to bespoke tools and utilities.

Integration

VBCS

Oracle Visual Builder is a secure cloud-based software development Platform-as-a-Service (PaaS) which is utilised as an open-source solution to develop and deploy applications within Oracle Cloud. Suitable for both web and mobile app development, Oracle Visual Builder lets you create web interfaces that work seamlessly with your other Oracle Cloud applications while also integrating with any REST-based connection for 3rd party compatibility.

Visual Builder is browser based, allowing you to start immediately, and gives you access to powerful visual app design tools, including drag-and-drop functionality. Easily define new objects, replace spreadsheets, and publish with the click of a button.

VBCS

APEX

Oracle Application Express (APEX) is the world’s most popular enterprise low-code/no-code data-driven application platform. Leveraging Oracle’s renowned Autonomous Database, it enables you to build secure, scalable enterprise applications that can be deployed anywhere – cloud or on-premises.

APEX supports developers to develop and deploy compelling apps at speed – whether that’s simple spreadsheet replacement or a key system for your organisation’s functioning. Oracle APEX helps you take legacy to the present day in a simple, yet sophisticated way.

APEX
NEWS

Our take on the Women in Technology Festival

The Women In Technology World Series Online Festival is a global festival celebrating the power and resilience shared amongst female tech professionals.

This year we made sure that any of our female colleagues who were keen to attend were given the opportunity to do so. So between the 16th-20th November our colleagues Emily Smakowski, Charlotte Baillie, Irina Ashdown, Erin Shaw, Swapnaja Gholap, and Alexandra Luca all took part in a number of sessions and listened to the inspiring speakers that took the stage.

We asked some of the team if they would be happy to share their favourite anecdotes, their notes on the sessions, and the thoughts that stuck with them after the event so that we could publish them for others to see. Below you’ll find a collection of their highlights from the week.

ERIN SHAW, DIRECTOR – PEOPLE & CULTURE

“I attended many sessions, but one of my favourites was Igniting Inclusion through Intersectionality (Alix Fitzgerald, Senior Product Manager and Mindy Khakra, Technology Manager, Expedia Group). This session on igniting intersectionality (a framework for understanding how aspects of a person’s social identities such as gender, race, sexuality, class, etc combine to create different types of discrimination or disadvantage) was really thought-provoking, and the speakers were really honest about their own experiences of intersectionality.

One point they made that struck me was to recognise that in our personal lives we choose who we surround ourselves with, we choose the people that make us feel safe. In a company and business setting we don’t always get to choose who we surround ourselves with, yet we spend a considerable amount of our time in the work environment – so it’s important to make it a safe space. I am fortunate that both my female and male colleagues at Enigen are really excellent at creating that feeling in the workplace.

My key takeaways were the importance of having these types of conversations at work and the session inspired me to educate myself more as an act of solidarity.”

SWAPNAJA GHOLAP, CX CONSULTANT

“I attended several sessions, but as a Consultant I was naturally drawn to the tech-oriented presentations. I thought all of the presentations I watched were brilliant, they are superstars in their organisation. I might not know a lot about AI or blockchain just yet, but I think it was good to know/hear from the experience of other women.

Conferences like these are a great way to get out of my bubble and immerse myself in the outside world – technology trends, engineering, leadership, and cultural drivers. It really left me feeling inspired to try new things and explore more.”

CHARLOTTE BAILLIE, DIRECTOR – MARKETING & ALLIANCES

“My favourite session was probably one of the Friday Focus workshops; Masterclass: Confident speaking in a virtual environment. The presenter was really engaging and particularly now, when everything is remote, it was very timely.

What I took away from it is how little time and opportunity we have to really engage our audiences via Zoom, Teams etc.

The thing that stuck with me most was that I feel newly confident in making a proposal or request in 30-seconds. It was great to be able to get “hands-on” and it really worked. I definitely feel more confident with remote presenting and feel it will make me a better communicator in the future.”

EMILY SMAKOWSKI, ALLIANCES EXECUTIVE

“The most impactful statement I heard was as follows: ‘None of us are immune from bias, we all have work to do.’ This phrase was spoken by Sophie Edmond (Founder, The Art of Women’s Leadership) whose thought-provoking, research-driven workshop gave me intense clarity in regards to the power of shame-free promotion, and how, as women, it is not only beneficial for our professional advancement to shamelessly self-promote, but essential.

To combat this, a woman must work twice as hard… But as millions of amazing women have demonstrated again, and again, and again… we are not afraid of hard work. Weighed down by centuries of inherent bias, women are expected to be kind, women are expected to be likeable, women are expected to be maternal… And yet, if a woman possesses any one of these traits, she is seen as inherently ineffective in the workplace.

Thank you to all the amazing professional women out there who are not just passive bystanders, but leaders and enablers of change!”

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