Industry: Manufacturing & Engineering
HQ: Copenhagen, Denmark
FLSmidth is a multinational Danish engineering and manufacturing company – a leading supplier of sustainable productivity solutions to the cement and mining industries.
FLSmidth recognised the need to change their sales model to better-suit today’s B2B buyer. They chose to work with Enigen as their implementation Partner, developing an online sales solution (Oracle Commerce Cloud) so that they could supply directly to their customers through self-service tools rather than rely on traditional sales methods which were manual and labour-intensive.
“FLSMIDTH SELECTED ENIGEN AS THEIR PARTNER DUE TO THEIR B2B EXPERIENCE AND DEPTH OF KNOWLEDGE ON ECOMMERCE. WITH ONLINE SALES WE WERE ENTERING NEW TERRITORY AND IT WAS IMPORTANT TO HAVE A CONSULTANCY ON BOARD WHO COULD UNDERSTAND OUR CHALLENGES, WHILST APPLYING MODERN DIGITAL CONCEPTS TO THE CEMENT AND MINING INDUSTRY. ENIGEN’S ADVICE, GUIDANCE AND TECHNICAL CAPABILITY HAS ENABLED US TO DO THAT.”- CHARLOTTE BIRKREM, DIGITAL PROGRAM MANAGER
Enigen and FLSmidth have delivered a number of phased stages of the project including a ‘punch-out’ solution which enables FLSmidth’s customers to self-serve directly through their own procurement system, and are working together to further develop their eCommerce capabilities.
Interested in learning more? Get in contact with the team today: [email protected]