Author Archives: Enigized

We are pleased to announce we have been formally certified on Oracle CX Commerce, the first Oracle partner in Europe to achieve this certification and the second partner globally. To achieve this certification, we needed to achieve a number of different certifications across multiple departments: Project Management Pre Sales Support Product Implementation We are veryContinue reading “Enigen Become First Certified Oracle Partner in Europe for CX Commerce”

Contributor: Owen Stone, Senior CX Consultant If you’ve spent any time configuring Oracle B2C Service, you’ll know how absolutely indispensable Business Rules are. They form the core of B2C Service’s automated decision making, and they’re the key to the processing of data in real–time, from the basics, like routing incoming incidents to the right queue,Continue reading “Oracle B2C Service: Why You Should Use Enhanced Business Rules”

Contributor: Ozan Yavasoglulari, Managing Consultant – eCommerce & Portals. Quite a bit has been written around the challenges companies face in transitioning their B2B sales online, ranging from Marketplace digital strategies, eCommerce portals, to Punchout solutions. And while these challenges vary from one industry to another, most are actually common enough to warrant a TopContinue reading “Top 5 Challenges in Your B2B Online Sales Transition: #5 B2B Buyer-Specific & relevant content”

The landscape of B2B sales has changed a great deal over the last 12 months. Customers expect more, and are increasingly going online to transact. And as our Managing Director Alex Love confirms, it’s a change that was only accelerated by the global pandemic rather than created by it. Watch Alex discuss the changes we’reContinue reading “Watch: What Does The Future Look Like for B2B Sales Leaders?”

Enigen are Oracle CX Partner of the Year for Denmark! In case you missed it, last Thursday (28th Nov) Enigen were named Oracle’s Customer Experience Partner of the Year for Denmark. Our Managing Director, Alex Love, had the following to say: “We are honoured and proud to receive this award which is a testament toContinue reading “Enigen win Oracle CX Partner of the Year for Denmark”

Insurance has seen major transformation in recent years with new players and disruptors entering the market, and legacy organisations fighting back with new service offerings and an extended level of customer service. Keeping ahead of the curve has never been more key to ensuring you keep hold of your customers and attract new buyers inContinue reading “Going Digital Podcast 007 – A Discussion on the Impact of Digital in the Insurance Industry”