CX Applications
SCM Applications
ERP Applications
Technology
HCM Applications
Sales
CPQ
E-Commerce
Content
Subscription Management
Field Service
B2C Service
Fusion service
Marketing

Sales

Oracle CX Sales is a comprehensive Cloud-based CRM offering a full range of classic CRM features, further enhanced with additional capability through Artificial Intelligence, Performance Management, Planning, and extensive data management power.

Sitting on Oracle’s Fusion platform, Oracle CX Sales natively integrates with a whole host of other Oracle tools, while also being simple to integrate with systems from other vendors. CX Sales is often deployed with it’s direct counterpart, Oracle B2B Service, to offer support for your customers from a single platform within your CRM.

Sales

CPQ

Oracle CPQ (Configure, Price, Quote) allows you to give your clients a superior customer experience in three crucial ways; self-served or salesperson-led configuration for complex products and orders; global pricing catalogues and discount levels which are centrally managed; and a streamlined quoting system that can speed quoting times up from days or weeks to hours or minutes.

By offering a solution that optimises your selling process, you can give customers what they are asking for; faster quoting, simpler transactions and configurable products, self-service, and a better customer experience.

CPQ

E-Commerce

Oracle Commerce is a cloud-native eCommerce platform with a full scope of capability for B2B commerce experiences. With extensive out-of-the-box features and multisite functionality, Oracle Commerce offers everything you need in a modern eCommerce SaaS platform.

Sitting on the Oracle Fusion platform, Oracle Commerce easily integrates with Oracle’s extensive Supply Chain Management applications. This allows crucial data points to be easily accessible within the platform, supporting visibility across Order Management, Inventory Management, Product Hub/PIM, and more.

E-Commerce

Content

Oracle Content Management enables your business to easily create, syndicate, and distribute consistent content across digital channels; whether that be marketing automation, social, web, mobile app, or any other common digital platform. CX Content is a centralised content management system (CMS) offering full digital asset management (DAM) with site-building capabilities.

Create content and videos, deliver across multiple channels, and standardise your digital media; whether locally, regionally, or globally. Support your teams with a single source of truth for all of your digital assets that can be centrally managed or collaboratively contributed to.

Content

Subscription Management

Oracle Subscription Management allows you to connect your CRM and back-office, allowing you to manage subscriptions, contracts, renewals, and upgrades through a single platform which can integrate directly into your wider system architecture.

Develop new revenue streams by creating recurring orders for spare parts and consumable products, or simplify the management of contracts, billing, and revenue across all of your existing subscriptions.

Subscription Management

Field Service

Oracle Field Service is a service management solution that supports you to coordinate all of your in-field service teams, maximising the efficiency of your mobile workforce.

Field Service allows you to accurately predict staffing needs, with improved forecasting and workload management goals, optimise your resource utilisation, and intelligently automate scheduling and routing. Ensure your teams are scheduled, routed, and equipped correctly for every job.

Field Service

B2C Service

Oracle B2C Service is Oracle’s Service Desk solution which provides a reliable, secure, and scalable cloud-based environment for all customer transactions. Features such as Digital Assistant, Live Chat, Video Chat, Messaging and more ensures that customers are supported in the way they want to be supported while native connectivity with Oracle Intelligent Advisor will help deliver consistent and auditable advice across channels and business processes.

B2C Service

Fusion service

Oracle Fusion Service is tailored towards B2B interactions and provides a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows. As a key pillar of Oracle’s Fusion platform, Fusion Service allows you to seamlessly expand your solution, giving you a full 360-degree view of the customer when partnered with additional Fusion offerings such as Oracle CX Sales. Fusion Service can also be integrated with solutions such as Oracle Digital Customer Service and Intelligent Advisor to provide online self-service tools.

Fusion service

Marketing

Oracle Eloqua is a top-of-the-range Marketing Automation platform, offering all of the classic Marketing Automation features such as advanced scheduling, campaign management, and a configurable email development dashboard, while revealing more about your customers through in-depth BI.

Connect your marketing automation platform across eCommerce, CRM, Service and more to offer the most personalised experience possible. Deliver campaigns at the right time, in the right way, to maximise lead-building opportunities while keeping the customer happy with what they receive from you.

Marketing
Order Managment
Product Hub/PIM
Product Development
Inventory Management
Manufacturing
Service Logistics
Maintenance
Procurement

Order Managment

Oracle’s omnichannel order-to-cash solution, Oracle Order Management, is a dynamic tool which supports organisations to increase profit margins, improve customer service, and move faster on order execution.

Being part of Oracle’s Fusion platform allows Order Management to natively integrate with a whole host of other enterprise applications, creating the most well-connected and streamlined lead-to-cash system in the market.

Order Managment

Product Hub/PIM

Product Hub serves as the Enterprise-wide single source of truth for products and their relevant data. Integrating seamlessly with your eCommerce portal, as well as key enterprise systems such as PLM. With Product Hub, you get faster product launches, efficient omni- channel commerce, and superior customer experience.

Oracle Product Hub is natively integrated with other Oracle SCM Cloud products and offers rich capabilities around data consolidation, data cleansing, data governance, and data sharing.

Product Hub/PIM

Product Development

Oracle Product Development Cloud (PD) provides faster, more efficient, and collaborative product development and launch processes. It provides a robust change management system to control the modifications in a product and it’s structure by enabling the approval of change orders before the changes are published.

Product Development gives complete visibility of the evolution of your products by tracking their iterations, allowing you to have full visibility of your product’s development history and supporting changes for faster launch and change periods.

Product Development

Inventory Management

Oracle Inventory Management gives complete visibility of the material movement in your company and across your global supply networks. It provides faster order fulfilment by automating, streamlining, and controlling inventory operations.

Oracle Inventory Management’s dashboards provides substantial visibility into all material movements across your internal and external locations. It provides easy and flexible inventory counting processes which hypercharge your ability to have more robust supply chain visibility systems – benefitting you, and your customers.

Inventory Management

Manufacturing

Oracle Manufacturing Cloud offers a robust solution which streamlines and improves the efficiency of Discrete, Process, or Mixed-Mode manufacturing. It provides a quick and user-friendly UI for defining the manufacturing processes of all the products in your supply lines.

Crucially, Oracle Manufacturing Cloud reduces the time taken in fulfilling your Sales Orders by leveraging its native integration with Oracle Order Management and other Oracle SCM applications. This allows you to effectively monitor the manufacturing costs and variances by plant, and determine root causes for cost variations.

Manufacturing

Service Logistics

Oracle Service Logistics connects Oracle Service and Oracle Field Service with Oracle Supply Chain modules to provide an end-to-end solution to support your Field Service teams.

Oracle Service Logistics connects the gap between engineer and depot, enabling your field service technicians to easily order, receive, transfer, and reserve parts for their trunk stock, ensuring they always have the right parts. Oracle Service Logistics also provides complete visibility of Service requests raised across all sources, ensuring your in-field engineers and agents are always connected and in communication with your desk-based service teams.

Service Logistics

Maintenance

Oracle Maintenance Cloud streamlines the corrective and preventive maintenance operations of your organisation. It provides a 360-degree view of your assets, including full visibility of its maintenance, meters, and hierarchy.

Powered by advance technologies like IoT cloud and Machine learning to provide Predictive Maintenance and Prescriptive Maintenance capabilities, Oracle Maintenance Cloud helps you to avoid unplanned down-time.

Maintenance

Procurement

Oracle Procurement Cloud is an integrated end-to-end solution for managing your Source-to-Settle operations. It simplifies the buying process for your employees, and maximises user adoption with a consumer-like, guided experience.

Oracle Procurement Cloud automates business processes, enables strategic sourcing, improves supplier relationship management and simplifies buying resulting in lower risk, improved savings, and greater profitability.

Procurement
Receivables
Payables
General Ledger
Cash Management
Fixed Assets

Receivables

Oracle Receivables supports the day-to-day running and maintaining of accounts receivable operations, including a host of services to support customer billing and payment actions; revenue recognition and changes; accounts receivable balances, and reconciliation to your General Ledger.

Receivables

Payables

Oracle Payables ensures you can view and report on your accounts payable transactions across foreign-currency, global tax regimes, and future-dated payments. A comprehensive payables system, Oracle Payables can improve margins, instil corporate fiscal discipline, and optimise business relationships with a streamlined payables system.

Payables

General Ledger

Oracle General Ledger is a fast and scalable general ledger application, providing tools for real-time visibility into your financial results. It automates financial processing; importing and posting up to 42 million journal lines per hour.

A comprehensive financial management solution, Oracle General Ledger supports you to meet financial compliance and improve your bottom line.

General Ledger

Cash Management

Oracle Cash Management ensures you can efficiently and effectively manage and control your cash cycle. Part of the Oracle Cloud Fusion platform, it provides flexible and comprehensive cash forecasting at an enterprise level.

Oracle Cash Management comprehensively supports the managing of bank account activity and controlling of cash positions, enabling you to simply analyse cash positions and forecast cash requirements through configurable dashboards, reports, and work areas.

Cash Management

Fixed Assets

Oracle Fixed Assets supports across 4 central business processes; retirements, adjustments, additions, and depreciation. Simplifying asset management and accounting complexities, it reduces the cost of asset ownership with a full view of all assets across the organisation.

Oracle Fixed Assets simplifies the management of your largest capital investments, integrating into major financial systems, automating business flows and centralising accounting rules, maximising the return on your global assets.

Fixed Assets
Integration
VBCS
APEX
Oracle Fusion Middleware

Integration

Oracle Integration Cloud is an incredibly effective platform from which to manage all non-native (i.e. 3rd party) integrations across applications, allowing you to connect both cloud and on-premises applications from a wide range of vendors.

Oracle Integration Cloud utilises a range of pre-built application adapters and process flows, in conjunction with a point-and-click visual designer, to simplify the creation of integrations between both on-premises and cloud applications.

This extensive library of dedicated pre-built adapters provides a time-efficient, secure and scalable method of connecting everything from Enterprise level technologies, such as Oracle HCM, Oracle CX, SalesForce & SAP, down to bespoke tools and utilities.

Integration

VBCS

Oracle Visual Builder is a secure cloud-based software development Platform-as-a-Service (PaaS) which is utilised as an open-source solution to develop and deploy applications within Oracle Cloud. Suitable for both web and mobile app development, Oracle Visual Builder lets you create web interfaces that work seamlessly with your other Oracle Cloud applications while also integrating with any REST-based connection for 3rd party compatibility.

Visual Builder is browser based, allowing you to start immediately, and gives you access to powerful visual app design tools, including drag-and-drop functionality. Easily define new objects, replace spreadsheets, and publish with the click of a button.

VBCS

APEX

Oracle Application Express (APEX) is the world’s most popular enterprise low-code/no-code data-driven application platform. Leveraging Oracle’s renowned Autonomous Database, it enables you to build secure, scalable enterprise applications that can be deployed anywhere – cloud or on-premises.

APEX supports developers to develop and deploy compelling apps at speed – whether that’s simple spreadsheet replacement or a key system for your organisation’s functioning. Oracle APEX helps you take legacy to the present day in a simple, yet sophisticated way.

APEX

Oracle Fusion Middleware

A comprehensive suite for developing, deploying, and managing applications in hybrid IT environments, enhancing agility, integration, and user experience across digital channels. Key components include:

  • Oracle WebLogic Server: Scalable Java EE application server for cloud and on-premises.
  • Oracle Access Management: Identity and access management for secure, compliant access.
  • Oracle Identity Governance: Automates user access, improving security.
  • Oracle SOA Suite: Enables seamless application integration through service-oriented architecture.
  • Oracle WebCenter Sites: Manages digital content delivery across channels.
  • Oracle WebCenter Content: Enhances collaboration and productivity through content lifecycle management.
  • Oracle WebCenter Portal: Builds unified, personalised web portals.
Oracle Fusion Middleware
Oracle Human Capital Management (HCM)
Core HR
Talent Management
Workforce Management
Payroll Management
HCM Analytics

Oracle Human Capital Management (HCM)

Oracle Human Capital Management (HCM) is a comprehensive cloud-based solution designed to manage the entire employee lifecycle. It enables organisations to streamline HR processes, enhance employee experiences, and drive business outcomes through effective talent management. Key features of Oracle HCM include:

Oracle Human Capital Management (HCM)

Core HR

Effectively manage a global workforce. Plan, manage, and optimise global people processes with a single common data source. Make better decisions, personalise your employee experiences, and leverage highly configurable workflows that offer scalability and localisation.

Core HR

Talent Management

This component supports end-to-end talent management from source, recruit, onboard, manage performance, develop careers, and plan succession—all in one place.

Talent Management

Workforce Management

This component supports scheduling, time tracking, and labour analytics, enabling organisations to optimise workforce productivity and manage labour costs effectively.

Workforce Management

Payroll Management

Simplifies payroll processes with a highly configurable solution that is fully unified with Oracle Fusion Cloud HCM. This ensures accurate and timely compensation for employees, complies with tax regulations, and reduces administrative burdens on HR teams, regardless of industry or company size​.

Payroll Management

HCM Analytics

Enables HR professionals to make data-driven decisions, track key performance indicators (KPIs), and evaluate the effectiveness of HR initiatives.

HCM Analytics
NEWS

Unlocking revenue success: Oracle ranks first in the Ventana Research Buyers Guide 2023 for Revenue Performance Management

January 5, 2024

Here at Enigen, we believe that to achieve success, businesses should be moving towards leaving their manual processes and legacy systems behind and instead, embrace a robust solution that empowers them to scale and reach their revenue objectives.

The following blog, authored by Carrie West, Senior Product Marketing Manager at Oracle, brilliantly illustrates this concept and outlines why Oracle rank first in the Ventana Research Buyers Guide 2023 for Revenue Performance. This resonates with Enigen’s commitment to Oracle’s technological advancements and our work with clients for sustained growth in today’s dynamic business landscape. 

Contributor: Carrie West

Senior Product Marketing Manager, Oracle Advertising and CX

Revenue is a critical metric for any business but analyzing and enhancing it can be challenging without a reliable single source of truth. To achieve sales success, complete visibility into historical data, current progress, and future prospects is essential. However, manual processes and disconnected legacy systems often fall short in providing this crucial insight.

Oracle Sales offers a powerful solution to overcome revenue roadblocks. By connecting revenue operations and data across your organization, from historical data in back-office systems to real-time customer insights in CRM, Oracle enables you to scale, grow, and achieve revenue goals effectively.

See why Oracle was named an Exemplary Vendor and ranked first overall in the Ventana Research Buyers Guide 2023: Revenue Performance Management. Download your copy today!

Key benefits of Oracle Sales for revenue performance management

Oracle Sales gives your entire sales organization visibility into your revenue data through the lens of historical actuals, current organizational hierarchies, and proposed territories. Sales organizations can drive better outcomes and manage even the most complex and large-scale compensation structures with what-if scenarios, compensation planning, and modeling. And even with significant organizational churn, sales operations can effectively plan based on historical revenue data enhanced by AI-driven predictions.

Sales leaders can ensure territories are balanced, and quotas are attainable with native territory and quota management, as well as data-driven modeling and allocation opportunities. With more data visibility and collaboration across sales organizations, teams can access and approve compensation documents, initiate and complete dispute management requirements, and manage paysheet approvals before final figures are sent to payroll for payout.

Oracle’s excellence recognized by Ventana Research

Oracle’s revenue performance management capabilities have been recognized by Ventana Research in their 2023 Buyers Guide. As an Exemplary Vendor for the third consecutive year, Oracle ranked first overall in both Product Experience and Customer Experience, thanks to its unified suite of applications and commitment to revenue operations technology.

Ventana Research defines revenue performance management (RPM) as “a coordinated set of revenue-generating and related activities, processes and systems that enable organizations to plan, execute, monitor and adjust in real time to achieve customer, product and revenue targets.”

Download the Ventana Research Buyers Guide 2023 for Revenue Performance Management

At a high level, Oracle Sales’ revenue performance management capabilities enable:

  • Sales executives to set goals based on business priorities. 
  • Sales operations and managers to create, track, and adjust plans and compensation structures as business and market needs shift. 
  • Sales reps to hit their quotas faster with accurate territories and visibility into individual compensation and team performance.
  • Other revenue-generating roles, including partners, channel sellers, renewal sellers, and IT, to deliver better business outcomes with unified customer and business data.

Download the report to learn more about how Oracle integrates and drives collaboration across your essential sales, revenue, and operational processes. 

We are excited that Oracle is an Exemplary Vendor in the Ventana Research Buyers Guide 2023: Revenue Performance Management. Oracle leads the pack for a third time running. Our comprehensive portfolio delivers unmatched support for increased revenue performance, and revenue transformation. Organizations are transforming the way revenue is generated by adding multiple revenue streams, across multiple channels, through multiple internal and external divisions. Oracle’s enterprise-grade support for pipeline management, forecasting, territory management, and incentive compensation management is unrivaled, as is its support for organizations at all stages of the revenue transformation journey.

Kartik Raghavan
SVP of Sales, CPQ and Subscription Cloud Development

Oracle is a Value Index Leader in the following categories

  1. Usability: Whether you’re a C-suite executive in the boardroom or a seller in the deal room, you need visibility into performance data and access to revenue tools to effectively do your job. Essential sales capabilities, like Oracle CX Sales Mobile, conversational Digital Assistant, and our easy-to-use Redwood user experience, make it easier for everyone in your sales organizations—across skill levels and job titles— to drive your top line.
  2. Reliability: Oracle’s unified data model built on our own Oracle Cloud Infrastructure supports performance and scalability across our entire application portfolio so you can connect your data with more confidence and less cost. Oracle offers a full suite of versatile cloud-based solutions that work with and enhance any organization’s existing technology architecture.
  3. Adaptability: Multi-channel organizations can predict future sales growth, segment customers, align territories, distribute quotas, and design and implement incentive strategies with advanced analytics built into our connected planning solution. Oracle’s complete suite of applications allows you to unify data across your entire customer journey to ensure everyone in your business is operating with the most up-to-date information and insights.
  4. Manageability: Customers can reliably run Oracle and third-party applications, create cloud-native applications, and upgrade existing ones with machine learning and modern cloud services. Since Oracle handles all the technology administration, users no longer need to worry about maintenance and upgrades. Instead, they can spend their time and resources on high-value, revenue-generating activities.
  5. Capability: The breadth of our Oracle Sales solutions, including Sales Performance Management, Sales Planning, Customer Data Management, Configure, Price, Quote, and Subscription Management, as well as the depth of our product capabilities, like incentive compensation, territory and quota management, EPM Insights, and advanced forecasting, are just some of the features and functionalities that help organizations better manage their revenue operations and performance. 
  6. TCO/ROI: Oracle invests time throughout a customer engagement to uncover core use cases, challenges, and parameters. Through that process, all prospective buyers can utilize the Oracle Sales ROI/TCO calculator, which allows customers to obtain a cost and benefit analyst of Oracle Sales compared to their current solution. 
  7. Validation: Oracle has a strong commitment to supporting our customers and celebrating their success in the market. We partner with and guide our customers through their digital transformation and revenue journeys with ongoing resources, references, and support.

Embrace revenue success with Oracle Sales

Does your organization have clear visibility into your revenue performance? Does your CRM connect with other applications to help you unify your data? Oracle Sales can help set you on the right track and avoid the roadblocks that could be preventing you from effectively managing your revenue performance across the business.

Download the Ventana Research Buyers Guide 2023: Revenue Performance Management to understand how Oracle’s suite of unified applications help increase revenue and drive sales alignment.  

Discover how to secure future sales success and grow your top line in 2023.

To learn more about Oracle Sales Performance Management and how it enables leaders to make revenue decisions based on data, not intuition, take the brief self-guided product tour.
 

About the contributor:

Carrie West is a Senior Product Marketing Manager at Oracle. Focused on go-to-market initiatives for Oracle Sales, Carrie has extensive experience in setting strategy, driving execution, and obtaining measurable ROI for marketing and sales initiatives.

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