Distributors are facing increasing pressures both from customer demands and impacted supply chains. Customers are expecting an increasingly tailored experience from their distribution partners, as well as low-level visibility into the entire supply chain to meet their ESG requirements. These challenges, coupled with the global supply chain issues continuing to effect organisations in most sectors, mean many distributors are struggling to keep up.
AI-enabled supply chain and digital solutions provide distributors with real-time visibility into their inventory, warehouses, and supplier networks. Integrated into sophisticated digital customer portals, these tools allow clients to self-serve products, services, and business-critical information—automating sales tasks and customer service queries while improving operational efficiency.
Tight margins make finance-management tools critical, providing visibility into financial performance and enabling distributors to manage costs while delivering exceptional customer experiences.
Enigen helps distributors automate, digitise, and create transparency across complex systems. By leveraging AI-driven insights, we help clients reimagine customer service, streamline operations, and unlock new revenue opportunities—ensuring distribution businesses remain agile, efficient, and competitive.