Oracle cx application implementation
Enigen are a leading Oracle Platinum implementation partner for the Oracle CX suite of SaaS and PaaS technology, hosted in the cloud.
Our implementation expertise includes a core toolset that covers the full spectrum of front-end business processes:
Commerce Cloud
Oracle Commerce Cloud is a fully featured, extensible SaaS commerce solution, supporting B2C and B2B ecommerce models in a unified platform.
CPQ Cloud
Oracle CPQ Cloud gives your direct or extended B2B and B2C sales teams the ability to maximize deal profitability through optimised pricing and discounting as well as the ability to easily create accurate and dynamic proposals, contracts, and SOWs.
Subscription Management Cloud
Oracle Subscription Management Cloud enables you to drive new business models and enable recurring relationships to generate additional revenue from your goods and services.
Oracle Engagement Cloud
Oracle Engagement Cloud (formerly Oracle Sales Cloud) is a CRM solution that offers powerful features that allow your sales teams to get closer to their customers while providing detailed insights and metrics for management. This is coupled with built-in B2B Service centre for organisations that are looking to streamline and unite their Sales and Service teams.
Service Cloud
Oracle Service Cloud combines Web, Social and Contact Centre experiences for a unified, cross-channel service solution in the Cloud, enabling organisations to increase sales and adoption, build trust and strengthen relationships and reduce costs and effort.
Oracle Marketing Cloud
Oracle Marketing Cloud is a full marketing platform that combines the capability of a number of diverse tools; Oracle Eloqua, Responsys, and Maxymiser. These can be used in combination to leverage the full omnichannel power of Oracle Marketing Cloud, or as standalone tools for more targeted use.
Analytics Cloud
Oracle Analytics Cloud empowers business analysts and consumers with modern, AI-powered, self-service analytics capabilities for data preparation, visualization, enterprise reporting, augmented analysis, and natural language processing/generation.
We’re constantly developing our capability and breadth on Oracle CX to ensure we can support our customers from every angle, so if you have a question about an application or platform not on this list, get in touch.
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