Chat Bots are enabling businesses to provide their customers the service and support they need instantly, no matter the time of day. Using Artificial Intelligence, Chat Bots enable customers to communicate in natural, human language without waiting for contact time with a service agent.
Whether you’re a retailer looking to divert some of your customers to free up your service agents’ time, a utilities company looking to provide out-of-hours support, or even looking to help your employees with questions they might have about your own business – our Chat Bots can help.
Oracle’s Mobile Cloud Enterprise provides us with a market leading platform in which to build your bots. Harnessing the power of Artificial Intelligence, Oracle-based chat bots keep conversational pace with your customers and ease their concerns using natural language patterns.