Tag: CEI

Enigen UK AWARDED ORACLE Cloud Excellence Implementer (CEI) Status

Enigen are pleased to announce recognition and certification within the Oracle Cloud Excellence Implementer Programme announced at Oracle Open World this week. It emphasises the tighter relationship Enigen has with Oracle around Cloud Implementation success, product practices and implementation quality that our customers receive.

The CEI program recognises partners who:

  • Demonstrate specific expertise focused on Project Management and Implementation Governance
  • Project success and customer satisfaction during Oracle SaaS Cloud implementations
  • Depth of product knowledge as experts

As Enigen are focused on Oracle’s CX Cloud Applications, the modules are broken down into specific categories relevant to our business focus. As part of the process, Oracle talked to our mutual customers, they reviewed our consultant’s competencies, they assessed the ‘amount of times’ we’ve delivered around a certain skill set, and validated our customer satisfaction ratings.

This recognition from Oracle is an acknowledgement of a great team effort, from undertaking the training right through to the successful delivery of projects and reflects the positive feedback received from customers.

Enigen’s Managing Director, Alex Love, who was at Open World for the announcement was interviewed on the programme. He said;

“This is fantastic news for our customers – being part of the CEI programme gives our team the accreditation they deserve, and our customers the confidence of successful implementation. For Oracle, they have confidence in us working collaboratively with their customers to drive implementation excellence”

Enigen’s business model is to work with our customers to define, plan and implement their Customer Experience Strategy. This is underpinned by the deployment of best-of-breed Oracle CX technology in the Cloud, so to receive recognition for the commitment and investment in our team is something we are very proud to have received.