CX Applications
SCM Applications
ERP Applications
Tech
Sales
CPQ
E-Commerce
Content
Subscription Management
Field Service
B2C Service
Fusion service
Marketing

Sales

Oracle CX Sales is a comprehensive Cloud-based CRM offering a full range of classic CRM features, further enhanced with additional capability through Artificial Intelligence, Performance Management, Planning, and extensive data management power.

Sitting on Oracle’s Fusion platform, Oracle CX Sales natively integrates with a whole host of other Oracle tools, while also being simple to integrate with systems from other vendors. CX Sales is often deployed with it’s direct counterpart, Oracle B2B Service, to offer support for your customers from a single platform within your CRM.

Sales

CPQ

Oracle CPQ (Configure, Price, Quote) allows you to give your clients a superior customer experience in three crucial ways; self-served or salesperson-led configuration for complex products and orders; global pricing catalogues and discount levels which are centrally managed; and a streamlined quoting system that can speed quoting times up from days or weeks to hours or minutes.

By offering a solution that optimises your selling process, you can give customers what they are asking for; faster quoting, simpler transactions and configurable products, self-service, and a better customer experience.

CPQ

E-Commerce

Oracle Commerce is a cloud-native eCommerce platform with a full scope of capability for B2B commerce experiences. With extensive out-of-the-box features and multisite functionality, Oracle Commerce offers everything you need in a modern eCommerce SaaS platform.

Sitting on the Oracle Fusion platform, Oracle Commerce easily integrates with Oracle’s extensive Supply Chain Management applications. This allows crucial data points to be easily accessible within the platform, supporting visibility across Order Management, Inventory Management, Product Hub/PIM, and more.

E-Commerce

Content

Oracle Content Management enables your business to easily create, syndicate, and distribute consistent content across digital channels; whether that be marketing automation, social, web, mobile app, or any other common digital platform. CX Content is a centralised content management system (CMS) offering full digital asset management (DAM) with site-building capabilities.

Create content and videos, deliver across multiple channels, and standardise your digital media; whether locally, regionally, or globally. Support your teams with a single source of truth for all of your digital assets that can be centrally managed or collaboratively contributed to.

Content

Subscription Management

Oracle Subscription Management allows you to connect your CRM and back-office, allowing you to manage subscriptions, contracts, renewals, and upgrades through a single platform which can integrate directly into your wider system architecture.

Develop new revenue streams by creating recurring orders for spare parts and consumable products, or simplify the management of contracts, billing, and revenue across all of your existing subscriptions.

Subscription Management

Field Service

Oracle Field Service is a service management solution that supports you to coordinate all of your in-field service teams, maximising the efficiency of your mobile workforce.

Field Service allows you to accurately predict staffing needs, with improved forecasting and workload management goals, optimise your resource utilisation, and intelligently automate scheduling and routing. Ensure your teams are scheduled, routed, and equipped correctly for every job.

Field Service

B2C Service

Oracle B2C Service is Oracle’s Service Desk solution which provides a reliable, secure, and scalable cloud-based environment for all customer transactions. Features such as Digital Assistant, Live Chat, Video Chat, Messaging and more ensures that customers are supported in the way they want to be supported while native connectivity with Oracle Intelligent Advisor will help deliver consistent and auditable advice across channels and business processes.

B2C Service

Fusion service

Oracle Fusion Service is tailored towards B2B interactions and provides a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows. As a key pillar of Oracle’s Fusion platform, Fusion Service allows you to seamlessly expand your solution, giving you a full 360-degree view of the customer when partnered with additional Fusion offerings such as Oracle CX Sales. Fusion Service can also be integrated with solutions such as Oracle Digital Customer Service and Intelligent Advisor to provide online self-service tools.

Fusion service

Marketing

Oracle Eloqua is a top-of-the-range Marketing Automation platform, offering all of the classic Marketing Automation features such as advanced scheduling, campaign management, and a configurable email development dashboard, while revealing more about your customers through in-depth BI.

Connect your marketing automation platform across eCommerce, CRM, Service and more to offer the most personalised experience possible. Deliver campaigns at the right time, in the right way, to maximise lead-building opportunities while keeping the customer happy with what they receive from you.

Marketing
Order Managment
Product Hub/PIM
Product Development
Inventory Management
Manufacturing
Service Logistics
Maintenance
Procurement

Order Managment

Oracle’s omnichannel order-to-cash solution, Oracle Order Management, is a dynamic tool which supports organisations to increase profit margins, improve customer service, and move faster on order execution.

Being part of Oracle’s Fusion platform allows Order Management to natively integrate with a whole host of other enterprise applications, creating the most well-connected and streamlined lead-to-cash system in the market.

Order Managment

Product Hub/PIM

Product Hub serves as the Enterprise-wide single source of truth for products and their relevant data. Integrating seamlessly with your eCommerce portal, as well as key enterprise systems such as PLM. With Product Hub, you get faster product launches, efficient omni- channel commerce, and superior customer experience.

Oracle Product Hub is natively integrated with other Oracle SCM Cloud products and offers rich capabilities around data consolidation, data cleansing, data governance, and data sharing.

Product Hub/PIM

Product Development

Oracle Product Development Cloud (PD) provides faster, more efficient, and collaborative product development and launch processes. It provides a robust change management system to control the modifications in a product and it’s structure by enabling the approval of change orders before the changes are published.

Product Development gives complete visibility of the evolution of your products by tracking their iterations, allowing you to have full visibility of your product’s development history and supporting changes for faster launch and change periods.

Product Development

Inventory Management

Oracle Inventory Management gives complete visibility of the material movement in your company and across your global supply networks. It provides faster order fulfilment by automating, streamlining, and controlling inventory operations.

Oracle Inventory Management’s dashboards provides substantial visibility into all material movements across your internal and external locations. It provides easy and flexible inventory counting processes which hypercharge your ability to have more robust supply chain visibility systems – benefitting you, and your customers.

Inventory Management

Manufacturing

Oracle Manufacturing Cloud offers a robust solution which streamlines and improves the efficiency of Discrete, Process, or Mixed-Mode manufacturing. It provides a quick and user-friendly UI for defining the manufacturing processes of all the products in your supply lines.

Crucially, Oracle Manufacturing Cloud reduces the time taken in fulfilling your Sales Orders by leveraging its native integration with Oracle Order Management and other Oracle SCM applications. This allows you to effectively monitor the manufacturing costs and variances by plant, and determine root causes for cost variations.

Manufacturing

Service Logistics

Oracle Service Logistics connects Oracle Service and Oracle Field Service with Oracle Supply Chain modules to provide an end-to-end solution to support your Field Service teams.

Oracle Service Logistics connects the gap between engineer and depot, enabling your field service technicians to easily order, receive, transfer, and reserve parts for their trunk stock, ensuring they always have the right parts. Oracle Service Logistics also provides complete visibility of Service requests raised across all sources, ensuring your in-field engineers and agents are always connected and in communication with your desk-based service teams.

Service Logistics

Maintenance

Oracle Maintenance Cloud streamlines the corrective and preventive maintenance operations of your organisation. It provides a 360-degree view of your assets, including full visibility of its maintenance, meters, and hierarchy.

Powered by advance technologies like IoT cloud and Machine learning to provide Predictive Maintenance and Prescriptive Maintenance capabilities, Oracle Maintenance Cloud helps you to avoid unplanned down-time.

Maintenance

Procurement

Oracle Procurement Cloud is an integrated end-to-end solution for managing your Source-to-Settle operations. It simplifies the buying process for your employees, and maximises user adoption with a consumer-like, guided experience.

Oracle Procurement Cloud automates business processes, enables strategic sourcing, improves supplier relationship management and simplifies buying resulting in lower risk, improved savings, and greater profitability.

Procurement
Receivables
Payables
General Ledger
Cash Management
Fixed Assets

Receivables

Oracle Receivables supports the day-to-day running and maintaining of accounts receivable operations, including a host of services to support customer billing and payment actions; revenue recognition and changes; accounts receivable balances, and reconciliation to your General Ledger.

Receivables

Payables

Oracle Payables ensures you can view and report on your accounts payable transactions across foreign-currency, global tax regimes, and future-dated payments. A comprehensive payables system, Oracle Payables can improve margins, instil corporate fiscal discipline, and optimise business relationships with a streamlined payables system.

Payables

General Ledger

Oracle General Ledger is a fast and scalable general ledger application, providing tools for real-time visibility into your financial results. It automates financial processing; importing and posting up to 42 million journal lines per hour.

A comprehensive financial management solution, Oracle General Ledger supports you to meet financial compliance and improve your bottom line.

General Ledger

Cash Management

Oracle Cash Management ensures you can efficiently and effectively manage and control your cash cycle. Part of the Oracle Cloud Fusion platform, it provides flexible and comprehensive cash forecasting at an enterprise level.

Oracle Cash Management comprehensively supports the managing of bank account activity and controlling of cash positions, enabling you to simply analyse cash positions and forecast cash requirements through configurable dashboards, reports, and work areas.

Cash Management

Fixed Assets

Oracle Fixed Assets supports across 4 central business processes; retirements, adjustments, additions, and depreciation. Simplifying asset management and accounting complexities, it reduces the cost of asset ownership with a full view of all assets across the organisation.

Oracle Fixed Assets simplifies the management of your largest capital investments, integrating into major financial systems, automating business flows and centralising accounting rules, maximising the return on your global assets.

Fixed Assets
Integration
VBCS
APEX

Integration

Oracle Integration Cloud is an incredibly effective platform from which to manage all non-native (i.e. 3rd party) integrations across applications, allowing you to connect both cloud and on-premises applications from a wide range of vendors.

Oracle Integration Cloud utilises a range of pre-built application adapters and process flows, in conjunction with a point-and-click visual designer, to simplify the creation of integrations between both on-premises and cloud applications.

This extensive library of dedicated pre-built adapters provides a time-efficient, secure and scalable method of connecting everything from Enterprise level technologies, such as Oracle HCM, Oracle CX, SalesForce & SAP, down to bespoke tools and utilities.

Integration

VBCS

Oracle Visual Builder is a secure cloud-based software development Platform-as-a-Service (PaaS) which is utilised as an open-source solution to develop and deploy applications within Oracle Cloud. Suitable for both web and mobile app development, Oracle Visual Builder lets you create web interfaces that work seamlessly with your other Oracle Cloud applications while also integrating with any REST-based connection for 3rd party compatibility.

Visual Builder is browser based, allowing you to start immediately, and gives you access to powerful visual app design tools, including drag-and-drop functionality. Easily define new objects, replace spreadsheets, and publish with the click of a button.

VBCS

APEX

Oracle Application Express (APEX) is the world’s most popular enterprise low-code/no-code data-driven application platform. Leveraging Oracle’s renowned Autonomous Database, it enables you to build secure, scalable enterprise applications that can be deployed anywhere – cloud or on-premises.

APEX supports developers to develop and deploy compelling apps at speed – whether that’s simple spreadsheet replacement or a key system for your organisation’s functioning. Oracle APEX helps you take legacy to the present day in a simple, yet sophisticated way.

APEX
NEWS

Our take on the Women in Technology Online Festival 2021

The Women In Technology Online Festival is a global festival celebrating the power and resilience shared amongst female tech professionals. For the second year in a row, we made sure that any of our female colleagues who were keen to attend were given the opportunity to do so.

As part of the event, we asked our colleagues in attendance to give their feedback on the sessions they attended – as well as their overall experience of being a woman working in the technology field. You can find a video focusing on that latter part here, but in this blog we’ll look at the feedback our team gave for the sessions they joined.

It was a jam-packed event this year with a keynote from Michelle Obama, and speakers including Whitney Wolfe Herd of Bumble, Lori Beer of JP Morgan, and further speakers from household names such as VMWare, Zalando, Cisco, and more.

Below, you’ll find feedback from Charlotte, Emily, Erin, and Alexandra, who were among some of the team from Enigen who attended!

CHARLOTTE BAILLIE, DIRECTOR – ALLIANCES

“Key takeaways for me were around Networking & Confidence in Leadership. Early on in the week I joined J. Kelly Hoey’s session, author of Build Your Dream Network: Forging Powerful Relationships In A Hyper-Connected World. This session was a breath of fresh air, a take on networking where it is still personal. The key here was her suggestions mean you don’t lose out on the opportunity to forge meaningful, lasting connections in virtual settings. It was so good I bought her book!

Confidence is something I think we all struggle with, just in different ways. I really enjoyed hearing examples of ways to prepare in a more virtual environment, that helps to keep you inspiring, on track and engaging.

There were some great ‘exercises’ to help with feeling confident, particularly in your leadership style. We all need a reminder sometimes on what we bring to the table.

I have gone away with 3 exercises to help me mentally keep that good old ‘PMA’ (Positive mental attitude):

  • What are my top 3 successes?
  • What are my top 3 strengths?
  • Create a power pose like the ‘Fearless Girl’ a 4-foot girl —hands on her hips and wind whipping her hair—opposite the New York Stock Exchange at 11 Wall Street. I can now be found adopting that pose before my calls!”

EMILY SMAKOWSKI, ALLIANCES EXECUTIVE

“This was my second year attending the Women in Technology festival, and by complete accident the sessions I stumbled upon were either incredibly interactive, and or else very informative.

In terms of informative – did you know, for instance, that the average person’s attention span has gone down from 12 to 8 seconds? Or that a recipient of an email is 20% more likely to open it if their name is in the subject line? Thanks to these sessions, I have pages of notes and tips which were freely bestowed by these successful women, and what struck me was how passionate and enthusiastic this community was in seeing others succeed – regardless of gender.

In terms of the more interactive sessions, I was convinced they would not be for me, but I was mistaken. It was so engaging to see, not only the speakers, but the audience speak up to share their experiences and opinions on the industry. It was so interesting to hear their varied perspectives, especially when I compared them against my own experiences of being a Women in Technology. I feel fortunate to say that my own company does not reflect the realities that most have endured. For example, in one session, the host recounted that she had always been the only female on any leadership team she had ever worked at. In my own company, half of our directors are female, and while females remain the minority, I have not once felt discriminated against because of my gender.

Given the continuation of global events such as these, I hope this will continue throughout my career.”

ERIN SHAW, DIRECTOR – PEOPLE & CULTURE

“It was great to attend the Women In Tech festival for the second year running. This year’s key note speech was from Michelle Obama, she spoke passionately about women’s health, working mothers, the importance of flexibility and having women leaders and decision makers in the workplace so solutions address the real needs of women, rather than hypothetical needs. It was an empowering and inspirational session!

Another session I found really interesting was ‘Creating Gender Equality in a Post COVID World‘. The speaker, Asif Sadiq, focused on the importance of diversity, inclusion and belonging. Asif highlighted that diversity is the right thing morally – and legally there are implications of not doing equality right – but beyond the moral and legal case, the business case has never been as important as before. Having inclusion in the workplace means better results, better profitability and better engagement. One point that struck me was the importance of moving from inclusion to belonging – unless individuals can be their true authentic self, use their voice and bring their unique lived experiences, we are not truly benefiting from inclusion.

One key takeaway that I took from the session was the biggest things that have an impact to embed inclusion are the day to day behaviours – giving someone a voice in a meeting that hasn’t spoken up, saying hi, engaging in conversation and being authentic.”

ALEXANDRA LUCA, FINANCE MANAGER

“I attended many sessions, but one of my favourites was Former First Lady Michelle Obama’ Speech. I have empathized with her view of focusing more on flexibility at our workplaces, where employers are able to embrace the entire life of the employee and not just see them as a simple worker, as a machine, but as people with challenges, with ‘life happening’.

After the pandemic, workplace has started to resume normal schedule, but many employers have not considered where families are. Families are facing different challenges at different times, but has the workplace figure it out what to do to meet employees where they need to be? Is this possible only for professionals? How many employers have asked the question to their employees: ‘How are you doing? What challenges are you facing at home?’ Challenges of childcare or dealing with small children. I am one of the lucky professionals, to have been employed by one of those open minded, empathic, and upstanding employers. But what about the rest?

I believe this strange time we are all living has unconsciously pushed more employers to understand the value to their bottom line in creating family flexible workforces, which will not only help women, but will help the entire workforce. Obama’s words empowered me and strengthened my believe that ‘balance’ is the key in life!

I also liked ‘Thinking Space: Using Neuroscience to Coach and Calm Your Teams‘ by Mika Kioussis, session that reminded me how important it is to focus our attention on the present emotional state. I strongly believe in the power of Mindfulness Training, and I think that companies should integrate mindfulness into their regular meeting routines.

How to Lead with Humanity‘ by Niamh Graham has reminded me that respect is one of the magic ingredients to create a perfect human experience and that ‘Positivity fuels positivity’.

Through ‘The Good, Bad and Uncertain of being a Woman in Tech‘ session, I have understood that surviving into the tech industry as women, we must make our emotions our strengths. Even though expectations are thrown at you in a positive way, it can still feel like a burden to the individual, so you need to be comfortable with yourself and set your own expectations.

WITF week has given me a genuine mental refresh, enlightening me on how important it is to know your own worth, to always stand up for your values in any situation and never forget that everything comes from within!”

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