Designed for Customer Experience Leaders and Digital Transformation professionals, our CX CheatCodes podcast arms you with the best tips, tricks, and tools to help you develop your CX strategy, define the right solution, and manage through all of the complexities of implementation.

In episode 3 of CX CheatCodes, Oscar & Irina discuss exactly what the term ‘CX Transformation’ really means, and what makes a CX transformation different from other types of business technology implementation.

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