CX Consultant (Marketing)
Job Title: CX Consultant (Marketing)
Hours: Full time (40-hours per week)
Location: Colchester, London or UK Remote
Are you a Marketing systems specialist with proven technical capabilities and a passion for customer engagement?
Are you excited by the prospect of joining a business experiencing growth and going through positive change?
We have an opportunity that may interest you…
Enigen is a leading Consulting Oracle Platinum Partner, delivering CX implementations across a wide range of sectors, and sizes of organisation. With over 12 years in the CRM and Customer Experience space, Enigen has one of the largest portfolios of customers implementing Oracle solutions across eCommerce, Sales, Marketing, CPQ, Service and SCM in the UK market.
We’re looking for a consultant to join our growing and evolving team to provide subject matter expertise for Oracle’s Marketing applications. You’ll be working on new, large-scale projects in a growing function due to a high volume of projects coming to us from our customer base within this area.
Ideally, you’ll be joining us with a background as a consultant or system administrator, having worked with systems such as Eloqua, Marketo, Pardot / Salesforce Marketing Cloud, ExactTarget, Adobe etc.
When on projects, you’ll work closely with the customer, with the opportunity to add value to their business as a key technical point of contact for them, and able to help deliver best practice marketing techniques that help engage, retain and capture target audiences.
Internally, you’ll be working to deliver transformational projects, working from technical and functional design documents to configure application functionality.
You’ll also be supporting pre-sales efforts and then work across the entire project life-cycle from design, build, testing, UAT, and go-live support.
This is a role within an organisation that works collaboratively, so you’ll need to bring a team-player attitude, working across the organisation. This will include other technical functions and providing support to the Sales & Marketing teams in various activities.
What level of experience are we looking for?
- A minimum of two years exposure to marketing solution (e.g. Marketo, Oracle Marketing, Salesforce Marketing Cloud)
- Knowledge of and practical experience in adhering to key data protection legislation (e.g. GDPR).
- Excellent presentation and communication skills.
- Direct experience of integrating marketing software with supporting technologies (e.g. sales, commerce) is valuable.
- Experience of related Cloud-based SaaS or PaaS technology desired but not
Enigen is an organisation that supports growth, change, collaboration and mutual appreciation, and we are offering you the chance to help us further establish ourselves as a leading partner to Oracle and our customers.
If the growth plans, challenging projects and role resonate with you, get in touch.
How to apply: Please email a copy of your CV and a cover letter to James.Ballard@enigen.co.uk
Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits and all other terms of employment.
Enigen UK strive for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability or background.